Politique d'expédition

 Shipping Policy

 1. Shipping Areas & Fees
We ship worldwide. Shipping fees are as follows:
Starting from 1,500 JPY (varies by country and region)

 2. Processing & Delivery Time
- Orders will be shipped within 7 business days after order confirmation.
* Please note that delays may occur due to weather conditions or transportation circumstances.

 3. Shipping Carriers
- EMS
- DHL

 4. Important Notes
- Please ensure the shipping address is entered correctly when placing your order.
- Any redelivery fees due to incorrect address information will be borne by the customer.
- Please notify us in advance if you expect to be away for an extended period.
- Please check the contents of your package promptly upon arrival.

 5. Returns & Exchanges
- Unused items may be returned or exchanged within 7 days of delivery.
- Shipping costs for returns and exchanges must be paid by the customer.
- For defective items, we will cover all associated shipping costs.

 6. Contact Information
For any shipping-related inquiries, please contact us at:
- Email: info@greenteatokyo.com
- Business Hours: 24/7, year-round